Terms

Terms and Conditions

Welcome to D Custom Boxes. By using our website and services, you agree to comply with the following Terms and Conditions. These terms apply to all users of this site. Please read them carefully.

  • General Information

D Custom Boxes is a U.S.-based packaging company specializing in custom packaging solutions. By accessing our website at www.dcustomboxes.com, you accept these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website or services.

  • Ordering and Payment

Quotes and Orders: All prices, quotes, and invoices are provided in USD. Quotations are valid for 30 days unless otherwise specified.

Payments: Payment must be made in full before production begins unless other terms are agreed upon in writing.

Order Modifications: Any changes to orders must be confirmed in writing and may be subject to additional charges.

  • Product Design and Approval

Designs and Proofs: Clients are responsible for providing final approval of design proofs before production. We are not liable for any errors or inaccuracies in the approved designs.

Intellectual Property: By submitting your designs to D Custom Boxes, you confirm that you hold the rights to use the images, text, and designs. We are not liable for any copyright infringement.

  • Production and Delivery

Production Time: Our typical production time is 10-15 business days after the final proof approval, unless otherwise specified.

Shipping: Shipping costs and times may vary. D Custom Boxes is not liable for delays in delivery once the package has been shipped. We will provide tracking information for each shipment.

  • Returns and Refunds

Custom Orders: Due to the personalized nature of custom packaging, returns and refunds are generally not accepted unless there is a defect in workmanship.

Defects and Replacements: If a product is defective, you must notify us within 7 days of delivery. We will inspect the defect and, if valid, issue a replacement.

  • Limitation of Liability

D Custom Boxes is not liable for any direct, indirect, incidental, or consequential damages that may result from the use of our website or products, including but not limited to damages for loss of profit, goodwill, or data.

  • Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

  • Contact Us

If you have any questions regarding these Terms and Conditions, feel free to contact us at:

Phone: 1-210-318-3552

Email: Chris@dcustomboxes.com